🗞️

September 2022

Product Updates 🪄

the latest feature releases from Snackpass

Catering

🤝

Accept, manage, + schedule catering orders right from the Restaurant Dashboard Feature Highlights ✨

Standalone order flow on both the Restaurant Dashboard and Order Hub
Option to have an independent catering menu
Mandatory lead times for catering orders
Catering cart minimums

Time + Attendance

🤝

Employee management just became easier with our built in Time + Attendance feature in the Snackpass Order Hub app Feature Highlights ✨

Employee clock in + out
Payroll-ready reports
Time card editing
Overtime configuration
Sales vs labor costs reports

Automatic Cash Drawer + Auditing

🤝

Seamlessly accept cash payments, audit cash drawer, and view cash reports 💸 Feature Highlights ✨

Automatic cash drawer opens when cash purchase is made
Manual opens to deposit, withdraw, + audit
Detailed financial reports with drawer open history

Order Integrations

Deliverect Partnership - Now Live 🎉

3️⃣

Deliverect allows all delivery channels’ orders to be funneled directly into your Snackpass POS + removes the need for your delivery tablets. 🚙 Reach out to your Account Manager to get set-up with Deliverect and streamline your delivery orders

already live with Deliverect? check out these new features ⬇️

Channel Filtering

🤝

Filter your order reports by channel type in the Restaurant Dashboard Here’s How ✨

Open up the Restaurant Dashboard
Select Orders
Select Channel from the top menu
Check or uncheck third pary channel types to filter your reports

Customize 3P Selections

🤝

Select and manage 3P providers that you use for delivery & takeout. These selections show up on the Snack Register when manually inputting orders from 3P platforms and are used for channel filtering. Here's How ✨

Open up the Restaurant Dashboard
Select Settings → Kiosk
Check or uncheck provider names to include or exclude options

New Label Format

🤝

A new format is now available for labels that optimizes for readability.

This format is only available on server direct print. If you are not sure what your store's setup is or would like to set up server direct print, please connect with your account manager and they will be more than happy to help you out. If you already have server direct print, here's how:

On the Restaurant Dashboard, select Devices → Printers
Click Edit for the label printer you would like to have this format on
Select Full labels under Format

💡 Tutorials

Catering Tutorial

Time + Attendance Tutorial

Cash Drawer Audit Tutorial

3️⃣

Want a sneak peek of upcoming products + features? Fill out this research interest form

Snack Hacks ✨

step up your marketing game with these Guestbook tips + tricks

3 Guestbook Campaigns to Try this September

1️⃣ Special Discount

Turn first time customers into regulars with an exclusive discount just for them ✨

🤝

Psst 🤫 Our data team found that percent-off discounts are most effective + increase daily GMV by ~15% 📈

2️⃣ New Fall Menu Item

Festive fall flavors + pumpkin spice are here to stay this fall 🍁 Give your followers the inside scoop on newly added fall menu items 🆕

3️⃣ Re-Engage Customers

Bring back customers you haven’t seen in awhile by sending a message to the “Needs Attention” category 💬

Snack Talk 📣

Snackpass in the media

Business Insider

Snackpass named one of the top 27 most promising consumer tech startups of 2022 🎉

“Serving both the restaurants, merchants, and end-consumers, Snackpass is positioned to lead a new wave of innovation in one of the largest and most dynamic industries — food.”

The 27 most promising consumer startups of 2022, according to VCs

We asked top venture capitalists to name the most promising US consumer startups so far in 2022, from marketplaces to photo-sharing apps.

www.businessinsider.com

The 27 most promising consumer startups of 2022, according to VCs

Zingerman’s Delicatessan

📍Ann Arbor

Thanks for the shoutout, Zingerman’s 🤝

Zingerman's Deli on Instagram: "hey @snackpass! Thanks for taking a snack break at the Deli! #Zingermans #ZingermansDeli Image Description: a video showing our store, ordering kiosks and sandwiches"

Zingerman's Deli shared a post on Instagram: "hey @snackpass! Thanks for taking a snack break at the Deli! #Zingermans #ZingermansDeli Image Description: a video showing our store, ordering kiosks and sandwiches". Follow their account to see 3792 posts.

www.instagram.com

Click the link to open in Instagram ☝️

Recent Buzz ⚡️

https://www.instagram.com/p/ChTXlkhu0IR/

Snackfam 💙

welcome to a few of our newest partners 🎉

🤝

Do you know any restaurants that would love Snackpass? Refer them and earn up to $1,000! 👉 Refer them here

Snackteam 👋

get to know the Snackteam

Marcus Lusby

Role: Enterprise Account Manager

Snackteam Member Since: February 2020

Favorite Snack: street tacos 🌮

Favorite Snackpass Memory:

“One of my favorite Snackpass memories was working with Presotea (Manhattan Beach). This was a brand new location for the Presotea brand, so I was able to work with the amazing owners every step of the way from early stage construction, to hardware installation, to soft launch, to grand opening. It's an incredible experience to have Snackpass be involved with a restaurant partner at such an early stage because you get to build Snackpass into the restaurant - helping define and build an amazing customer + staff experience from day one”