Product Updates 🪄
the latest feature releases from Snackpass
Snack Register as Flex Device
- When you need to free up staff from the register, switch the device to kiosk mode and rotate to face customers.
- In kiosk mode, long press on the store logo or the running man in bottom left corner to switch back into register mode.
Pay Later: Dine-in Support
Learn how → ℹ️ Tutorial
Register Search
Learn how → ℹ️ Tutorial
New Customer Receipt
Feature highlights ✨
- Cleaner + prettier formatting
- Includes all accounting details such as item level pricing, fees, tip amount etc.
- Includes payment info, gift card balance and order status (if refunded, unpaid or voided)
- Includes delivery channel
*reach out to your Account Manager if you need assistance setting this up
Kiosk QR Code Receipt
Customer Pickup Screen
Benefits:
🔔 Help customers know when their orders are ready
⏰ Free up employee time
🏁 Streamline pickup process
📈 Improve customer experience *Reach out to partners@snackpass.co or your Account Manager to learn more + get started with a Customer Pickup Screen
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💡 Tutorials
Snack Hacks 📈
Social Commerce
Word of mouth in the digital era
With Snackpass’ built-in social commerce features, your followers are actively introducing your store to their friends and bringing you new customers.
Gifts, party promos, and referrals are designed to increase awareness of your store and drive incremental orders. Curious as to just how many new customers + new sales these are bringing in for your store? We got you covered 🙌
Social commerce data is now available for you to view in your Restaurant Dashboard 🎉
How to Access
- Insights → Social
Key Takeaways
Your mobile order customers are valuable!
- Mobile customers order more frequently ⬇️
- Mobile customers generate new sales ⬇️
Convert your in-store customers to followers on Snackpass + watch your social commerce numbers + new sales climb 📈
Snack Talk 📣
Snackpass in the media
Snackpass’ Celebrity Investors 🤝
Recent Buzz ⚡️
open in Instagram ^
Snackteam 👋
get to know our team
Casey Terrell
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Role: Customer Experience Manager
Snackteam Member Since: July 2019
Favorite Snack: Pastries 🥐
Favorite Snackpass Memory:
“I live outside of a Snackpass territory, so when I first started working for the company, I had never seen Snackpass out in the wild before. After a few months with the company, I went on a business trip to Berkeley to meet the team. I still remember walking down the main avenue, and seeing the blue Snackpass sticker in the window of what felt like every single restaurant! It was so exciting, and I really felt like I was part of something special, seeing how many restaurant owners were trusting us with their business!”