Things are heating up...both for the summer and at Snackpass 🔥 Here's what we've been up to the past month 👇
Product Spotlight
Customer Pickup Screen
Streamline the pickup process with live order tracking on our Customer Pickup Screen
AI Powered Guestbook: Magic Respond
Revolutionize your customer communication with our latest Guestbook feature, Magic Respond 🪄 With the power of artificial intelligence, Magic Respond generates messages tailored to your store, drawing from your previous message history and unique store knowledge. It simplifies customer engagement, enabling you to connect with your customers efficiently with just a single click.
Time + Attendance
We understand that different restaurants have different needs, which is why we're introducing more flexible time and attendance settings. From now on, you can set your pay period according to your own payroll cycle.
What's new in Time and Attendance: • Set your own custom pay period: weekly, bi-weekly, semi-monthly, monthly. • Use the new calendar date picker on the Time Cards page to view custom range. • We've updated the Labor Cost report to align with your selected pay period.
In addition, we've introduced SMS employee notification settings and shift notes. You can now configure text settings for clock out and time card edits, and add notes to time cards, which will allow you to record any comments on the shift or notify employees of alterations you make to shifts.
Inventory Management
We're happy to announce that our inventory screen is live on the register! This new tab provides an improved inventory and sold-out experience for store operators. You can now manage your inventory more effectively, which will help to streamline your operations and serve your customers more efficiently.
Reports
Make informed decisions with comprehensive reports. Find Sales, Sales Channels, Menu Item, and Menu Category reports located in the Reports tab in the Restaurant Dashboard.
Coming soon — customer directory reports!
Kiosk Reward Redemption
available to beta stores today, releasing to all stores this month
With kiosk rewards, we're giving your customers the opportunity to participate in your store's loyalty program. Customers can view and redeem their rewards during checkout on the kiosk, creating a more personalized in-store ordering experience that offers the same reward benefits as our app.
- Enable kiosk rewards in settings (store settings → platforms → kiosk → kiosk rewards).
- Customize your store’s loyalty program in the Promos tab (select “Punchcard Reward).
Want early access to new feature launches? Sign up to be a beta store here!